Assessing your current and future business needs is important to find the best internet service provider for your business. This will enable you to determine which features and services are essential for running your business and which would help with future growth. After doing this, you should research the different ISP options available in your local area and any other areas where you may have business needs. This will better understand the various ISP providers and their services and help you decide the best fit for your business.
Here are the top five things to look for in a business internet service provider:
1. Internet Connection Type
The type of connection you have for your business depends on where you are located. Dial-up was the standard in the early days of the internet, but it is much slower than the options available today. In rural areas, a satellite may be an option if there is a clear view of the sky. DSL and cable are faster than dial-up or satellite and may work well for small businesses. Fiber is the fastest connection available but may not be available in your area yet. About 43 percent of the United States has fiber internet available, growing even in smaller towns and rural areas.
2. Speed and Bandwidth
To ensure that your customers and employees have a positive experience in your business, make sure that you provide fast and reliable internet service. Estimate your internet usage, and plan for the bandwidth you need to accommodate your customers and employees. Investing in a stronger connection can be costly, but it will pay off in the long run if it allows you to provide a better overall experience.
3. Location Availability
Do you have one store or multiple stores? Are they in the same area or spread across different states? These questions can help you decide which internet service provider fits your business best. Some ISPs offer coverage over a wider area than others.
4. Security Requirements
Cyberattacks are a real threat and can come in many forms. It is important to be aware of the risks and take steps to protect your business. This can include selecting an appropriate internet service provider and working with a Managed IT services provider to keep your network secure. If you are not prepared, you could be vulnerable to a data breach and forced to pay a ransom to regain access to your data.
5. Customer Support
It’s important to know the different ways to contact your internet service provider (ISP) before there’s an issue with your service. Consider if they offer telephone support, live chat features on their website, or technicians available around the clock. Review the customer service options they provide and if they offer on-site support if you need assistance. All ISPs are not the same, so look into the different ways they can help if you encounter an issue.
When choosing an internet service provider for your business, there are a few important factors to consider. By taking the time to research and compare providers, you can ensure that you are getting the best service for your business at the best price. This can help ensure your business runs smoothly and your customers have a positive experience.
SSTELCO is committed to providing best-in-class service to its rural communities, including customer service, telephone, and Fiber-to-the-Home. We provide high-speed DSL, VDSL, fiber to the home, networking services, local and long-distance telephone service, and calling features to businesses and residences throughout a 600-square-mile service area in northeastern Oklahoma. If you want to get fiber internet in Kansas, OK, get in touch with us! Give us a call at 1 (800) 722-3450 for free installation!