Updated Notice of Ongoing COVID-19 Changes

Salina-Spavinaw Telephone Co. continues to take every precaution during the COVID-19 pandemic to ensure the well-being of our personnel and customers and to ensure all critical processes continue. This notice was updated May 15th and until further notice, the following changes remain in effect:

• The lobbies of our Salina and Kansas business offices remain closed to the public.

• Customer service representatives are now available to speak with you between 8 am and Noon and 1 pm to 5 pm. Otherwise, leave a message on our recording system. Messages left after 5 pm will be processed the following morning.

• New installations have resumed. Prior to our technicians entering your premises, all customers must answer the COVID-19 questions required by the Center for Disease Control.

• Technicians will wear protective equipment while on customer’s premises.

• Customers will maintain service during this period.  Currently, we’re not adding late charges to your bill and no one’s service will be disconnected or suspended.

Payment information:
• Drop off check or money order in Night Deposit Drop located in front of  our Salina and Kansas offices.
• Make online payments at www.sstelco.com.
• Call 1.800.722.3450 and make payment over the phone with Visa, MasterCard, American Express or Discover.
• Mail check or money order using return envelope in your bill.
Mail to: PO Box 248808, Oklahoma City, OK, 73124-8808.

We appreciate your understanding at this time. The health and well-being of our customers, employees and community remains a top priority of SST.

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