Due to growing concerns regarding the spread of the coronavirus (COVID-19) Salina-Spavinaw Telephone Co. is taking every precaution to ensure the well-being of our personnel and customers to ensure all critical processes continue. Until further notice these changes are taking effect:
• Both lobbies located in Salina and Kansas will be closed to the public.
• Offices will be open for live phone calls between the hours of 9am though 2pm. Before or after these hours, our recording system will take your request which will be processed the following morning.
• All new installations with be placed on a temporary hold.
• Phone troubles and outages will be worked by technicians as a first priority, however, these issues will only be worked to the outside of customer’s premises.
• Internet outages can still be reported, however, there is no guarantee these will be worked in a timely manner.
• All customers will maintain services throughout this period. There will be no disconnects, suspension or late charges on any service.
• Drop off check or money order in Night Deposit Drop located in front of our Salina and Kansas offices.
• Make online payments at www.sstelco.com.
• Call 1.800.722.3450 and make payment over the phone with Visa, MasterCard, American Express or Discover.
• Mail check or money order using return envelope in your bill.
Mail to: PO Box 248808, Oklahoma City, OK, 73124-8808.
We appreciate your understanding at this time. The health and well-being of our customers, employees and community will always be a priority of SST.
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